Ensuring the in-house team keep abreast of changes in the industry is difficult and can lead to many pitfalls. Our in-house support packages provide you with the expertise to ensure your team keep up to date and have the tools to succeed.
Our initial package provides basic support to you and the catering team. We will assist them in budget and business planning, ensuring that they are ready for the new financial year. Then each quarter we will review progress and provide a written report to you and the catering manager identifying any corrective action that may be required.
This package provides your team with budget planning support along with a detailed best practice review. In addition we will work with you to develop a marketing plan and marketing materials to ensure that the catering service continues to maintain a high profile.
This package offers the highest level of support for you and the catering team. Providing you with monthly financial reviews, best practice review, customer survey, culinary and customer service training. We continually monitor this service and when we feel that less input is required we will adjust the frequency of our visits. Thereby ensuring you receive the best value service without wasting money.
At Touchstone we believe in providing individual service and will design a bespoke support package to meet the needs of your operation. You decide the focus of the support; it could be managerial or practical.